Resolved Tagging notifications

[Kat]

In Wolf, I tag all of the players in the first post, but they aren't getting notified for some reason. If I copy the tags from the first post and reply with it, then they do get notified. Any idea what's going on? Can you not tag people in the first post?

 

[VashTheStampede]

I want to say we've had the problem when it isn't the first post too, but those are typically scheduled posts so I had just assumed that was the problem there.

 

[Mark]

I want to say we've had the problem when it isn't the first post too, but those are typically scheduled posts so I had just assumed that was the problem there.

Correct. The only other times I’ve seen someone report this issue is with scheduled posts. Was your post scheduled, @Kat?

 

[Kat]

Correct. The only other times I’ve seen someone report this issue is with scheduled posts. Was your post scheduled, @Kat?

Nope, I didn't schedule it for exactly that reason.

 

[Kat]

I don't see how this could matter, but I make the post by quoting an existing post, going to code view, then deleting the quote tags. But I do all that before posting it, it's not like I edit the tags in later.

 

[TD]

Oh hi there.

From my experience there's a few other things that mess with it - including locking threads and editing the post.

 

[Mark]

Nope, I didn't schedule it for exactly that reason.

Well, shit. Can you walk me through what you did here or in DM if it’ll compromise the game? I might have an idea for a workaround that might require a little finesse, but I’d have to know how you got to the issue in the first place.

My initial assumption is going to be the fact that you’re editing an existing post, and it’s just not recognizing the first post as “new” if tags were added after the tagged person last viewed it. It seems like there’s a gray area, as if it’s treating the edited first post as old content and not triggering the newly added tags as long as the individual has previously viewed the post.

If that’s the case… we might be able to work around that by moving posts like that from the dead forum to the game thread, which does nothing for any edits added to the first post. Which means… if that’s an issue, we might have to hack and slash code if someone is feeling stabby, or we might have to approach updating first posts with a supplemental post tagging all players, which means @shortkut might finally have to read.

 

[Crystal]

I was going to mention post editing, but if you're posting them all in there from the get go they should be notified...how odd.

 

[Mark]

Oh, another thing… are you opting to edit the post silently? Because that may interfere with tags as well.

 

[Kat]

I'm not editing anything. I go to my previous post, click quote. Then I start a new thread, and insert the quote. Then I click the [ ] icon to view the code and delete the quote tags. Then I go back to the WYSIWYG editor, make any other changes to the post I want to make, then post it.

I post it as sticky, but I don't lock the thread.

 

[Crystal]

There's nothing there that should stop the notifications from working. Hmm.

 

[TD]

I'm not editing anything. I go to my previous post, click quote. Then I start a new thread, and insert the quote. Then I click the [ ] icon to view the code and delete the quote tags. Then I go back to the WYSIWYG editor, make any other changes to the post I want to make, then post it.

I post it as sticky, but I don't lock the thread.

I would not be surprised if the thing is being magically fickle from using quote or something, even if you're deleting the quote afterwards.

Could always test by quoting a tag, then removing the quote, leaving the tag in there, and then posting - then seeing if the tagged user got the notification.

Whatever is done with the first post in wolf games has always been fickle, when I played I never got notified.

 

[Kat]

Hmm can I tag myself? @Kat

 

[Kat]

Nope. Who wants to be the guinea pig?

 

[TD]

@Kat

Did you get tagged? Also. I'll play.

 

[Kat]

It said you replied but didn't say I was tagged. Hmm, maybe because I'm watching the thread already?

 

[TD]

@Kat

How about now?

 

[Kat]

That one worked. What'd you do differently?

 

[TD]

So the problem does indeed seem to be quoting.

In the first one I quoted where you were tagged then removed the quote coding.

In the second one I just straight up tagged you.

 

[Kat]

Weird! I guess I'll have to copy those separately in the future.

 

[Crystal]

So the problem does indeed seem to be quoting.

In the first one I quoted where you were tagged then removed the quote coding.

In the second one I just straight up tagged you.

That's so odd. It shouldn't be an issue. I'll search XF releases and see if it was a bug addressed in subsequent releases, or if it's one we need to address with them.

 

[Jon]

FWIW, in my game, I purposely started using the second post to tag everyone.

It didn't seem to work with post scheduling though. So I just manually did it after people told me scheduling didn't work.

 

[Kat]

That's so odd. It shouldn't be an issue. I'll search XF releases and see if it was a bug addressed in subsequent releases, or if it's one we need to address with them.

When you quote, it already has the user tags added. Maybe that's related? Perhaps a "feature" to prevent tags from notifying people when they're quoted? So it looks like this:

 

[Crystal]

When you quote, it already has the user tags added. Maybe that's related? Perhaps a "feature" to prevent tags from notifying people when they're quoted? So it looks like this:

View attachment 22234

Question -- if you switch to BBCode mode:



and setup your post, then switch back (same button) do notifications work?

 

[Kat]

Question -- if you switch to BBCode mode:

View attachment 22235

and setup your post, then switch back (same button) do notifications work?

No. That's what I was doing.

 

[Kat]

The user code tags show whether it's in BB code mode or not though, which is also kinda weird.

 

[Crystal]

Ok. One more suggestion -- Can you edit one of the posts, copy it completely and save it as a template here: https://gwforums.com/account/kl-editor-templates/ then add it in and post and see if that works?

 

[Fool's Requiem]

@Alu

Does this still work?

edit: looks like it doesn't

I could have sworn we could do that despite the many name changes.

 

[Crystal]

@Alu

Does this still work?

edit: looks like it doesn't

I could have sworn we could do that despite the many name changes.

It was working at one point, I think we got rid of it

 

[Fool's Requiem]

 

[Mark]

It was working at one point, I think we got rid of it

Pretty sure that’s one that took a shit when an update pushed through for either that add-on or XF. I wanna remember everyone noticing and then a collective “oh well, Alu still sucks” afterwards.

 

[Crystal]

Pretty sure that’s one that took a shit when an update pushed through for either that add-on or XF. I wanna remember everyone noticing and then a collective “oh well, Alu still sucks” afterwards.

That sounds about right

 

[Ben]

So my thoughts are largely around quoting, too. XF disables tags within some bb code, and I think there are times when the quote tags don't delete properly from the editor.

Changing to tag layout should solve that, but... Who knows?

Other thought is it might be some cron job pushing the notifications, that's not triggering immediately.

I'll have to test myself when I'm at my desk.

 

[Ben]

Oh, and to document it, the problem Jon was having with Neon Nexus wasn't likely quite the same issue.

You were specifically scheduling those posts ahead of time, and it was alerting people when you tagged them by name, but only those with moderator permissions were able to see the scheduled post. I'd assume that anyone who didn't have permission to see the pre-scheduled post, they'd have gotten no notification. Likewise, when the post did publish on the set time, the moderators who were alerted first wouldn't get alerted again.

The instances where the code for a post is copied and pasted, and it still doesn't work, I have no idea... I don't think it's necessarily the USER tags not being added around them, because the names will be blue links in the posts, they just don't ping the respective users correctly. So, I'd hazard to think again some kind of CRON issue where it's not syncing up to push the errors at the right time.

 

[A Maybe Baker]

@Alu

Does this still work?

edit: looks like it doesn't

I could have sworn we could do that despite the many name changes.

Sorry, you're going to need to remember what my name is on any given day.

It's been this one for a while though, so you've got a chance.

 

[Jon]

Sorry, you're going to need to remember what my name is on any given day.

It's been this one for a while though, so you've got a chance.

That's because @Ben and @Mark didn't give me permission to change it. Otherwise I'd have metrics to climb.

 

[Mark]

It's been this one for a while though, so you've got a chance.

Had to go and say something…

 

[Fool's Requiem]

Sorry, you're going to need to remember what my name is on any given day.

It's been this one for a while though, so you've got a chance.

rip